Assuring Training Quality

Assuring Training Quality: Training should be considered to be no different to any other business process - and as such it should be subject to the same rigorous quality controls as any other critical process. more...

How to Ensure Your Customers Receive Important Emails

How to Ensure Your Customers Receive Important Emails: This post describes how you can ensure that your customers receive important emails. more...

How to Ensure You Receive Important Emails

How to Ensure You Receive Important Emails: Increasingly, filtering systems are trying and keep spam out of your inbox. Sometimes, they accidentally filter out the e-mails you want to receive. mwls.com/blog.php?n=366

Principles for Building Team Trust

Principles for Building Team Trust: The lastest article by Tom Kayser on advice from high performing managers on how to build team trust. mwls.com/blog.php?n=364

Delphi Consultation Process

Delphi Consultation Process: The Delphi consultation process provides a method for helping experts (and others) home-in on a high quality, agreed conclusion. mwls.com/blog.php?n=363

Delphi Consultation Process

Delphi Consultation Process: The Delphi consultation process provides a method for helping experts (and others) home-in on a high quality, agreed conclusion. mwls.com/blog.php?n=363

Credit Card Processing

Credit Card Processing: When you first start up in business, one of the trickiest problems is finding an efficient, low-cost method for accepting credit cards. mwls.com/blog.php?n=362

Credit Card Processing

Credit Card Processing: When you first start up in business, one of the trickiest problems is finding an efficient, low-cost method for accepting credit cards. mwls.com/blog.php?n=362

Ball and Pipe Problem

Drop a hard rubber ball into a vertical, closed-ended, 2m-long pipe. Challenge the group to remove the ball without damaging, moving or tilting the pipe and using only the materials that they can find in the immediate vicinity.

Solution

Discussion Leading

Our latest article is about discussion leading which is an important tool for both trainers and facilitators more...